Delivery Capacity
Faster Deliveries
Fewer Complaints
A rapidly growing retail chain in Brazzaville was expanding from 3 to 12 stores. Their delivery operation — managed through phone calls and paper manifests — could not scale. Drivers took inefficient routes, customers had no visibility into delivery status, and the operations manager had no data to plan capacity. They needed to double deliveries without doubling their fleet.
Quick Tech partnered with a local logistics consultancy familiar with Brazzaville's road network and traffic patterns. We built a delivery management platform with intelligent route batching, real-time tracking, and customer notifications — designed to maximize the number of deliveries per vehicle per day.
When orders come in, the platform automatically batches them by geography, assigns them to the nearest available driver, and generates optimized routes. Customers receive SMS updates at key milestones. Drivers use a mobile app with navigation and proof-of-delivery capture. The operations manager sees a live view of all active deliveries and can rebalance workloads in real time.
Delivery capacity doubled — from 80 to 160+ deliveries per day — using the same fleet. Average delivery time decreased by 35%. Customer complaints about late deliveries dropped by 70%. The platform is now handling the expansion to all 12 stores and has become a competitive advantage for the chain.
Built a GPS-integrated fleet dashboard with route optimization, driver scoring, and predictive maintenance — cutting operational costs within the first quarter.
Digitized warehouse operations for a consumer goods manufacturer — replacing manual inventory tracking with a real-time system that cut fulfillment time by 40%.